Warranty

Love & Craft guarantees each piece of Gift with a Lifetime Warranty. Experience the peace of mind that comes with knowing we will repair or replace any item that doesn't meet our stringent quality standards. Read More

Care

Store in a cool, dry place and avoid contact with chemicals. Gently wipe with the included wipe to restore luster and shine. May it bring lasting beauty to you or your cherished ones.Read More

Shipping
In-stock items ship the same or next business day. Since each personalized gift is hand-crafted with care, please allow 6–10 business days for production and shipping. [Read More]

Gift-Ready Packaging
Every order arrives in our signature gift box and bag—without any physical receipts or price details. A detailed digital receipt is sent straight to your email, ensuring a seamless gifting experience.

Returns
Shop with confidence at Love & Craft. We offer a 60-day return policy on all non-personalized items. Because personalized gifts are made uniquely for you, they aren’t returnable. If you’re not completely satisfied, simply contact us at support@loveandcrafting.com and we’ll make it right. [Read More]

Can emojis be engraved?
Yes, all emojis and symbols (e.g. ♡, ∞, ☆, ✞) can be engraved. Simply use the emoji keyboard on your smartphone. Please note that special characters are not engraved in color.

Will my final product look exactly like the pictures?
Not exactly — but very close. All photos are mockups or past examples. Your order will follow the same design style, layout, and material. It will reflect your personal customization (e.g. name, photo, text).

Can I preview the product before it's made?
Unfortunately, no. Due to the fully customized nature of this item, we do not offer online previews. However, our team carefully ensures that your final piece follows the look and quality of all samples shown.

What if I’m not happy with the result?
We’re confident you’ll love it. Each product is handmade and quality-checked. If there's any issue with how we followed your customization instructions, we’ll make it right — guaranteed.