Our Warranty Promise
We stand behind the quality and craftsmanship of our custom products. When you purchase from us, you’re not only getting a unique, handcrafted piece—you’re also gaining our full commitment to quality and support through our warranty program.
Warranty Coverage & Terms
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Warranty Duration:
Your product comes with a lifetime warranty from the date of purchase. This warranty covers manufacturing defects and workmanship issues that occur under normal use. -
What’s Covered:
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Manufacturing Defects: Any issues arising directly from our production process, including flaws in materials and workmanship.
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Quality Control: Problems that occur even after our rigorous quality checks.
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What’s Not Covered:
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Misuse or Accidents: Damage caused by improper use, accidents, or negligence.
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Normal Wear & Tear: Natural aging, cosmetic scratches, or deterioration from everyday use.
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Unauthorized Repairs/Modifications: Any repairs or alterations not performed by our authorized service team.
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How to Submit a Warranty Claim
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Contact Us Promptly:
As soon as you notice an issue, please get in touch with our warranty support team within 30 days.-
Email: [support@loveandcrafting.com]
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Phone: +1（213）371-7382
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Provide Required Details:
When submitting your claim, include:-
Your order number and product details.
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A clear description of the issue.
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Photographic evidence of the defect (if applicable).
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Proof of purchase or receipt.
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Claim Assessment:
Our team will review your claim and guide you through the process. Depending on the issue, we may offer a repair, replacement, or refund.
Additional Information
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Proof of Purchase:
Please keep your receipt or proof of purchase handy, as it will be required when filing a warranty claim. -
Our Commitment:
Your satisfaction is our top priority. We strive to process warranty claims quickly and fairly so that you can continue enjoying your custom product without worry. -
Need Help?
If you have any questions or need further assistance, our support team is always here to help you navigate the process.
